Benefits of Mobile Guest Experience in Fantasyland Hotel
Fantasyland Hotel, located in the heart of West Edmonton Mall, is known for its unique and immersive experience. From its themed rooms to its world-class amenities, the hotel strives to provide its guests with a memorable stay. To further enhance the guest experience, Fantasyland Hotel has recently collaborated with INTELITY, a leading provider of hospitality technology solutions.
One of the key benefits of this collaboration is the introduction of a mobile guest experience. With the help of INTELITY’s innovative platform, guests can now have access to a wide range of hotel services right at their fingertips. Whether it’s ordering room service, requesting housekeeping, or booking a spa appointment, everything can be done conveniently through their mobile devices.
The mobile guest experience offers a level of convenience that was previously unheard of. No longer do guests have to wait in line at the front desk or make multiple phone calls to get what they need. With just a few taps on their smartphones, they can have their requests fulfilled in no time. This not only saves them valuable time but also allows them to have a more seamless and enjoyable stay.
Another benefit of the mobile guest experience is the ability to personalize one’s stay. Through the INTELITY platform, guests can customize their preferences and receive tailored recommendations and offers. For example, if a guest prefers a certain type of pillow or has dietary restrictions, they can easily communicate these preferences through the app. The hotel staff can then ensure that these requests are met, creating a truly personalized experience for each guest.
Furthermore, the mobile guest experience allows for real-time communication between guests and hotel staff. If a guest has a question or needs assistance, they can simply send a message through the app and receive a prompt response. This eliminates the need for guests to search for staff members or wait for someone to become available. It also ensures that any issues or concerns are addressed in a timely manner, enhancing overall guest satisfaction.
In addition to these benefits, the mobile guest experience also promotes sustainability. By reducing the need for printed materials such as menus and brochures, the hotel can minimize its environmental footprint. Guests can access all the information they need through the app, reducing paper waste and contributing to a greener future.
Overall, the collaboration between Fantasyland Hotel and INTELITY has brought about numerous benefits for guests. The mobile guest experience offers convenience, personalization, real-time communication, and sustainability. It truly revolutionizes the way guests interact with the hotel and enhances their overall stay.
So, the next time you plan a visit to Fantasyland Hotel, make sure to download the app and take advantage of the mobile guest experience. It’s a game-changer that will make your stay even more magical and memorable.
How INTELITY is Revolutionizing the Hospitality Industry
Fantasyland Hotel, a renowned hotel in Edmonton, Canada, has recently announced its collaboration with INTELITY, a leading provider of guest experience and staff management solutions. This partnership aims to revolutionize the hospitality industry by enhancing the mobile guest experience. With the increasing reliance on technology in our daily lives, it comes as no surprise that the hotel industry is also embracing digital solutions to cater to the needs and preferences of modern travelers.
INTELITY is known for its innovative approach to guest experience management, offering a comprehensive platform that seamlessly integrates with a hotel’s existing systems. By partnering with INTELITY, Fantasyland Hotel is taking a significant step towards providing its guests with a personalized and convenient experience from the moment they book their stay to the time they check out.
One of the key features of INTELITY’s platform is its mobile app, which allows guests to access a wide range of services and amenities right from their smartphones. This means that guests can easily make reservations, request room service, schedule wake-up calls, and even control the lighting and temperature in their rooms, all with a few taps on their mobile devices. This level of convenience not only enhances the guest experience but also streamlines hotel operations, allowing staff members to focus on providing exceptional service rather than handling mundane tasks.
In addition to the mobile app, INTELITY’s platform also includes a digital concierge service, which provides guests with personalized recommendations and information about local attractions, dining options, and events. This feature is particularly valuable for travelers who are unfamiliar with the area and are looking for insider tips to make the most of their stay. By leveraging the power of technology, Fantasyland Hotel can now offer its guests a curated and tailored experience that goes beyond the traditional concierge desk.
Another aspect of INTELITY’s platform that sets it apart is its integration with smart devices and Internet of Things (IoT) technology. This means that guests can use their smartphones to control various aspects of their room, such as adjusting the blinds, playing music, or even ordering room service. By leveraging IoT technology, Fantasyland Hotel can create a truly immersive and personalized experience for its guests, allowing them to customize their surroundings to suit their preferences.
Furthermore, INTELITY’s platform also includes a robust analytics and reporting system, which provides hotel management with valuable insights into guest preferences and behavior. By analyzing this data, Fantasyland Hotel can make informed decisions to further enhance the guest experience and optimize its operations. For example, if the data shows that a significant number of guests prefer a certain type of room service, the hotel can allocate more resources to meet this demand and ensure guest satisfaction.
In conclusion, the collaboration between Fantasyland Hotel and INTELITY is set to revolutionize the hospitality industry by enhancing the mobile guest experience. With the integration of INTELITY’s platform, guests can enjoy a personalized and convenient stay, while the hotel benefits from streamlined operations and valuable insights. As technology continues to advance, it is exciting to see how hotels like Fantasyland Hotel are embracing digital solutions to meet the evolving needs and preferences of modern travelers.
Enhancing Guest Satisfaction through Technology at Fantasyland Hotel
Fantasyland Hotel, located in the heart of West Edmonton Mall, is taking guest satisfaction to a whole new level with its collaboration with INTELITY, a leading provider of hospitality technology solutions. By harnessing the power of technology, Fantasyland Hotel aims to enhance the mobile guest experience and provide a seamless and personalized stay for its guests.
In today’s fast-paced world, where technology plays a significant role in our daily lives, it is no surprise that the hospitality industry is embracing innovative solutions to meet the ever-changing needs and expectations of guests. Fantasyland Hotel understands the importance of staying ahead of the curve and has partnered with INTELITY to offer a range of cutting-edge features that will revolutionize the way guests interact with the hotel.
One of the key features of this collaboration is the INTELITY mobile app, which allows guests to have complete control over their stay right at their fingertips. From the moment guests make a reservation, they can use the app to check-in remotely, saving valuable time at the front desk. The app also provides access to a digital room key, eliminating the need for physical key cards and ensuring a hassle-free experience.
Once inside their room, guests can use the app to control various aspects of their stay, such as adjusting the temperature, requesting housekeeping services, or ordering room service. The app also serves as a virtual concierge, providing information about hotel amenities, nearby attractions, and dining options. With just a few taps on their smartphone, guests can plan their itinerary and make the most of their stay at Fantasyland Hotel.
But the collaboration between Fantasyland Hotel and INTELITY goes beyond just the mobile app. The hotel has also introduced in-room tablets, powered by INTELITY’s platform, to further enhance the guest experience. These tablets serve as a digital compendium, offering a wealth of information about the hotel and its services. Guests can browse through menus, make restaurant reservations, or even book spa treatments, all from the comfort of their room.
The tablets also provide a direct line of communication between guests and hotel staff. Whether guests need extra towels, have a question about their bill, or simply want to request a wake-up call, they can do so effortlessly through the tablet. This seamless communication ensures that guests’ needs are met promptly and efficiently, further enhancing their overall satisfaction.
Furthermore, the collaboration with INTELITY has allowed Fantasyland Hotel to streamline its operations and improve efficiency. With the integration of the INTELITY platform, hotel staff can easily manage guest requests, track service delivery, and gather valuable data to enhance the overall guest experience. This technology-driven approach not only benefits guests but also empowers hotel staff to provide a higher level of service and personalized attention.
In conclusion, Fantasyland Hotel’s collaboration with INTELITY is a game-changer in the hospitality industry. By leveraging technology, the hotel is able to enhance the mobile guest experience, provide personalized service, and streamline operations. With the INTELITY mobile app and in-room tablets, guests have complete control over their stay, while hotel staff can deliver exceptional service more efficiently. This collaboration truly exemplifies Fantasyland Hotel’s commitment to enhancing guest satisfaction and ensuring a memorable stay for every guest.
